In the Sept. issue of TACTICS, the monthly periodical of the Public Relations Society of America, there is an article about ethics on page 14 that relates to my blog on Sept. 2. The PRSA’s Board of Ethics and Professional Standards has the responsibility to give advice on issues relating to their Member Code of Ethics. Two possible situations are discussed with recommended practices for members to follow.
The first situation is referred to as PSA-9: Pay for Play which is “when there is intent to hide an exchange of value between a PR professional and a journalist. It occurs when PR professionals make undisclosed payments to journalist or media to publish or broadcast a client’s story.”
Here are their recommended practices:
"• Disclosure must be requested in any pay for plan situation. Journalists should be notified that any gift or in-kind service in exchange for placement should be clearly disclosed to the reader, value, bias, accuracy and usefulness.
• While it is a common practice to offer free and special travel and lodging rates or product demonstrations items to journalists, we should encourage those journalists to disclose, to protect their independence and integrity.
• Some trade publications sponsor trade shows and special editions that require fees to participate (then they run articles featuring only paid participants’ products in special show editions)—participation fee is required for the coverage. PR professionals should ask for participants and publications to disclose these fees."
PSA-10: Phantom experience is the second situation that you may encounter. A phantom experience is “providing information that overstates or distorts the actual experience being brought to the table by an organization, a company, a group or an individual. The practice of falsely claiming experience, knowledge, and/or implying direct experience or knowledge is unethical and may be unlawful in certain employment circumstances, and in government contracts and contract applications.”
When information (no matter how insignificant) is fabricated, it ruins the entire résumé, presentation or Web site. Beyond that, the reputation and character of co-workers, organizations and agencies will suffer damage beyond repair.
Specific ethical practices they recommend:
"• Candor: Provide clear, simple and truthful information, including helpful facts or data, which the customer, prospect, employer or client many not easily be able to find.
• Corrections and clarifications: When information that you’ve provided has been changed, edited or otherwise make to be inaccurate, then aggressively correct that information in as many formats and forums as you can find it.
• Truthfulness: Information that is provided, which may have more than one interpretation by different sources or users, should be detailed enough so that the users can evaluate what they are looking at and getting from their perspective.
• Transparency: When previous information has been inaccurate, incorrect, misleading or false, the practitioner has an affirmative obligation to publish, pronounce or notify those who might be adversely affected by the information as it was previously made available."
September is PRSA’s annual Ethics Month. I recommend the online article “Can you be just a little more ethical?” by Jenny Schade. She talks about everyday ethics and how to develop and maintain your own ethical standards.